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Privacy Policy

Privacy Policy

Last updated [November 12th, 2023

Our Privacy Policy is a fundamental element of the overarching Terms and Conditions governing the functionality of our website.

At THREE MOUNTAINS TEA (“THREE MOUNTAINS TEA”), we hold a profound regard for the privacy of our website visitors and are fully dedicated to upholding this Privacy Policy. We reserve the right to periodically revise our policy, and it is your responsibility to remain informed by routinely reviewing it. Should you have any inquiries or concerns regarding our policy or practices, please feel free to contact us at Info@threemountainstea.com.

As a user of our website and services, you bestow upon us the trust with your personal information, a responsibility we treat with utmost seriousness. This privacy notice presents a comprehensive overview of our policy, encompassing the collection, utilization, and safeguarding of your information, while also delineating your associated rights. We strongly encourage you to carefully read through this notice. If any aspect of this policy is disagreeable to you, we kindly request that you refrain from utilizing our site and services.

ABOUT US
At Three Mountains Tea, we invite you to embark on a journey of flavors and wellness. We take pride in offering a curated box of six distinct blends of Greek mountain tea and herbs, bringing the essence of Greece to your teacup.
Our collection is a celebration of the rich botanical heritage of Greece. Each blend is thoughtfully crafted to capture the essence of the Greek mountains, offering a unique and refreshing tea experience. From the soothing aroma of mountain tea to the invigorating notes of Greek herbs, our teas are a testament to the natural wonders of Greece.

We are located in Greece.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

  1. Information Collection

The Disclosure of Your Personal Information

At THREE MOUNTAINS TEA, we prioritize the utmost protection of your privacy and acknowledge the vital importance of preserving your personal data. When you engage with our website or express interest in our company or products, we may, on a voluntary basis, collect personal information from you. The specific information we gather depends on your interactions with us, your stated preferences, and the features and products you engage with. This may include the following categories of personal information:

  1. Name and Contact Information: We may collect data such as your telephone number, email address, names, surnames, credit and debit card details, physical address, and similar contact information.
  2. Credentials: Information related to authentication and account access, including passwords and password hints, is collected to enhance your security.
  3. Automatically Collected Data: As you navigate our website or use its features, certain information may be automatically gathered. This can include your IP address, browser and device specifications, language preferences, and details concerning your interactions with our site. Additionally, we may use cookies and similar technologies for data collection.
  4. Information Sourced from External Channels: We may obtain information about you from public databases, social media platforms (such as Facebook, Instagram, and Twitter), collaborative marketing partners, and other third-party sources.

If you have subscribed to our newsletter, we may share your first name, last name, and email address with our newsletter provider. This facilitates the distribution of the latest updates, marketing offers, and various email communications, including transactional messages, shipping notifications, weekly promotions, and activity updates.

  1. Utilization of Your Information

We rely on various legal justifications to process your personal information, encompassing our legitimate business interests in achieving our corporate objectives, the necessity to fulfill a contract with you, obtaining your explicit consent, and adhering to legal obligations. For each of the purposes outlined below, we will transparently specify the legal basis underpinning the processing of your personal information.

We collect and employ the personal information obtained from you for diverse purposes, including but not limited to:

  • Administrative Communications: Your personal information may be utilized to transmit administrative communications regarding your account, our operational requirements, and/or for legal compliance. This entails furnishing you with updates on products, new features, and modifications to our terms, conditions, and policies.
  • Targeted Advertising: We may deliver personalized advertising content to you, either driven by our business interests or contingent on your explicit consent. This process entails crafting and presenting content and advertisements tailored to your preferences and/or location, as well as assessing the efficacy of such advertising. For further insights, please refer to our Cookie Policy.
  • Soliciting Feedback: Your information may be employed to solicit feedback, either aligned with our business objectives or with your consent. We may initiate contact with you to seek feedback regarding your interaction with our Site.
  • Website Security: We may utilize your information to safeguard the integrity of our Site, serving our business interests and complying with legal requirements. This could encompass employing your information for activities such as fraud detection and prevention.
  • User-to-User Interactions: With the consent of each involved user, your information may be harnessed to facilitate communications between users.
  • Enforcement of Terms and Policies: Your information may be applied to enforce our terms, conditions, and policies, aligned with our business goals and legal obligations.
  • Legal Requests and Risk Mitigation: In compliance with legal obligations, we may leverage your information to respond to legal requests and avert potential harm. In situations involving subpoenas or other legal demands, we may need to assess the data we retain to formulate an appropriate response.
  • Other Business Objectives: Your information may be utilized for supplementary business purposes, encompassing data analysis, the identification of usage patterns, the evaluation of promotional campaign effectiveness, and enhancements to our Site, products, services, marketing endeavors, and overall user experience.

 

  1. Information Sharing

We exclusively divulge and share your information in the following circumstances:

  • Legal Obligations: We may disclose your information when mandated by law, governmental requisitions, court orders, legal proceedings, or to fulfill national security or law enforcement prerequisites.
  • Protection of Vital Interests and Legal Rights: Your information may be disclosed to investigate, forestall, or take measures regarding potential policy violations, suspected fraudulent activities, situations that pose potential threats to individuals’ safety, unlawful conduct, or as evidentiary material in litigation in which we are involved.
  • Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who carry out services on our behalf and necessitate access to this information to fulfill their responsibilities.
  • Business Transfers: In the event of a merger, sale of company assets, financial transactions, or the acquisition of all or part of our business by another entity, we may share or transfer your information.
  • Third-Party Advertisers: We may engage third-party advertising companies to deliver advertisements during your visits to the Site. These companies may use data about your interactions with our Site and other websites, collected via web cookies and other tracking mechanisms, to present advertisements pertaining to products and services that may pique your interest.
  • Affiliate Entities: Your information may be shared with our affiliated entities, encompassing our parent company, subsidiaries, joint venture collaborators, or other entities we control or that share common control with us. We mandate their adherence to this privacy policy.
  • Business Collaborators: We may disclose your information to our business associates to furnish you with specific products, services, or promotional offers.
  • With Your Explicit Consent: Your personal information may be divulged for alternative purposes only with your express consent.
  • Other Users: Personal information that you share or post in public areas of the Site may be accessible to and distributed by all users both within and outside the Site indefinitely.

 

  1. Usage of Cookies and Tracking Technologies

We may utilize cookies and similar tracking technologies (such as web beacons and pixels) to collect or store information. For comprehensive details about how we use these technologies and instructions on how to manage specific cookies, please refer to our Cookie Policy.

  1. International Information Transfer

Our website server is located at Germany. The information we collect from you may undergo processing and storage in various countries where our company or agents maintain facilities. By accessing our website and using our services, you explicitly acknowledge and provide consent for the transfer of your information across international borders. It’s important to note that these countries may have data protection laws that are not as comprehensive as those in your own jurisdiction.

 

In cases where we share personal data originating from the European Economic Area (EEA) or other regions subject to similar data collection and usage regulations, we implement legal mechanisms such as the Privacy Shield or EU standard contractual clauses for data transfers. If you are a resident of the EEA or any other region with similar regulations, please be aware that by providing your personal information, you are expressly authorizing the international transfer of your data, including to the United States where we operate, as described in our Privacy Policy.

 

We want to emphasize that we do not disclose your personal data to foreign entities.

 

  1. Our Approach to Third-Party Websites

The Site may contain advertisements and links that direct you to other websites, online services, or mobile applications operated independently by third parties not affiliated with us. We want to stress that we cannot guarantee the security and confidentiality of any information you provide to these third parties. It’s important to note that our privacy policy does not cover the information collected by these third parties. As a result, we cannot take responsibility for the content, privacy practices, or security measures employed by any third-party websites, services, or applications that may be linked to or accessible from the Site. We strongly advise thoroughly reviewing the policies of these third parties and contacting them directly if you have any questions or concerns.

  1. Data Retention Period

We will retain your personal information for the period required to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or allowed by law (for example, for tax, accounting, or legal compliance reasons). When we no longer have a legitimate business need to process your personal information, we will either delete it or anonymize it. If immediate deletion is not possible (for instance, due to backup systems or archival obligations), we will securely protect your personal information and limit any further processing until deletion becomes possible.

  1. Information Security Measures

We have put in place necessary technical and organizational measures to secure the personal information we collect and process. However, it’s important to acknowledge that due to the inherent nature of the internet, we cannot offer an absolute assurance of 100% security. Despite our diligent efforts to protect your personal information, any transmission of data to and from our website is done at your own discretion. To minimize potential risks, we recommend using our services in a secure environment.

  1. Data Collection from Minors

We maintain a policy of not intentionally collecting data or conducting marketing activities directed at individuals under the age of 16. By using our Site, you confirm that you are at least 16 years old or that you are the parent or legal guardian of a minor who has provided consent for their use of the Site. Should we become aware of unintentional collection of personal information from individuals under 16 years of age, we will take appropriate actions to promptly delete the information from our records and deactivate the associated account. If you become aware of any personal data collected from children under 16 years of age, please contact us at Info@threemountainstea.com.

  1. Privacy Rights

Personal Information

If you wish to review, modify, or delete your account information, please reach out to us using the provided contact details. Upon your request, we will delete or deactivate both your account and the associated data from our active databases. However, certain information may be retained in our records for purposes such as fraud prevention, issue resolution, investigative support, enforcement of our terms and conditions, and compliance with legal obligations.

Our Site employs cookies and similar technologies, and most web browsers are set to accept cookies by default. You have the option to decline or remove cookies if you prefer, but please be aware that such actions may impact specific features or services available through our Site.

  1. Policy Updates

Our privacy policy undergoes periodic updates, and the revised version becomes effective immediately upon being posted, indicated by a new ‘Revised’ date. In cases where we implement substantial alterations that impact your rights, we may inform you through a notice on our website or by directly notifying you. It is your obligation to routinely review this policy to remain informed about the measures we take to safeguard your personal data.

  1. Contacting Us Regarding This Policy

If you have questions or comments about this policy, email us at Info@threemountainstea.com.